SmileLA: A Den Of Thieves Stealing From Their Patients

By: Christon

Make Sure U Read The Procedure Docs U Sign & Will Have To Pay For ~ They Will Include Procedures Not Performed

SmileLA appears to be just as every other dental office. But don't let the smooth taste fool ya... These pretty ladies in the front are all only inviting you to be shivved by the dentist later, in the back. I suspect they are not the only unethical amoral dentist in town, but they are the ones who mistook me for something I'm not and shivved me anyway.

Literally The Worst Experience With Other Beings I've Ever Had In My Entire Life. The Abuse & Exploitation Began Almost Immediately.

I wrote a glowing review after my first visit. But the very next visit I caught them trying to charge me twice what they should have (they have a billing clerk and an office manager) when I noticed, they made waaay too much of a big deal about it, "of course" only being a mistake, 'anyone could have made'.

It was not my first red flag with this office.

I stayed the first day for more than four hours. I needed the work done and they apparently had the time. The desolate empty office of patients was my first unsettling clue.

But the very next day I got a call from the office manager Nancy. Initially pretending only to check-up, she then went on and on...and on about her tragically pathetic (apparently not so private) personal life, her miserably unhappy marriage and even the death of her father (relayed so cold and mundanely it was as if an evil lie rehearsed and seemed more an attempt to manipulate people emotionally than actually being true)

Apparently he was the last strong man left. She mentioned dressing shabby on purpose because she could and what a weak effeminate homosexual Dr. K. himself is. She even went on to whine to me about what a bitter disappointment it has always been being unseen, by men, completely invisible, all her life (even it turns out, as a baby). This made only worse by her obvious mobility issues resulting from her secret food addiction as a frumpy clinically depressed, morbidly obese poorly dressed unattractive, now post-menopausal woman.

She also inappropriately shared with me (much to my horror) her very peculiar, timid "little" husband's strange obsession with his shoes (he keeps them in boxes: never worn only coveted like pretty little dolls for his dainty & petite sweet little feet ;o)

It was weird. She was strange.

When I didn't respond the way she hoped, she started punishing me, like I was her boyfriend. Cancelling my appointments at the last minute.

In the short time I was there she changed my appointment three times, the last time just 12min before I was supposed to be there. It was as if because my time is my own they were free to do with as they would without any regard to or for me.

I've never felt more disregarded and abused.

Add to this they were literally charging me twice what they should have been and also billing my insurance company as well. I honestly feel I've got dental PTSD now. I just wanted to get my teeth taken care of.

All was fine, until I noticed they were both overbilling me and also charging my insurance company for the same work. If you're not checking your bills, you are doing yourself a serious disservice.

I just wanted to get my teeth cleaned. I could not have imagined before this anyone could be so amoral, unethical and completely unprofessional. There are a lot of really great dentist out there. Any one of them would make a better experience than this nightmare would be for any honest decent person. And everyone else to boot.

This and the completely gutter dirty way they've behaved since has literally been one of the worst experiences I've ever had with other human beings.

And that my friend is saying a lot.